Return and Refund Policy
Return & Refund Policy
Return Policy
Returns are accepted within 7 days of delivery for damaged or defective items.
Items must be unused and returned in their original packaging.
Proof of damage (photo/video) may be required for return approval.
Exchange / Replacement Policy
Exchange or replacement requests must be made within 7 days of delivery.
Once approved, the exchanged or replaced product will be dispatched within 2–3 business Days and delivered with in 3-7 business days after the returned item is received and inspected.
Delivery timelines may vary depending on location, but typically replacements will reach you within 7–10 business days.
Refund Policy
Once a return request is approved, we will process the refund within 3–5 business days.
After processing, the refund will be credited to the original mode of payment within 7–10 business days, depending on the payment provider/bank.
Shipping charges are non-refundable.
Shipping Policy
Rupali Visionary Art ships products to almost all parts of India and worldwide with safe and securely channels
Orders placed will be processed within 5-7 working days. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays).
For other areas the products will be shipped through India Post and may take 1-2 weeks for India and 2-4 weeks for international, depending on location.
Tracking ID are shared once the order is shipped
At times, there may be unexpected delays in the delivery of your order due to unavoidable and unforeseen logistics challenges beyond our control, for which ‘Rupali Visionary Art’ is not liable. We request our users to cooperate, as ‘Rupali Visionary Art’ continuously strives to minimize such instances.
Also, ‘Rupali Visionary Art’
reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual
delivery time or the shipment is physically untraceable and refund the amount paid for cancelled
product(s) to your source account.
For Originals – All orders will be shipped from India. Order packing will be dependent on the size and material and is mentioned with individual products.
For Prints – Most of the prints are of ‘Made on Order’. As being an artist and looking for environment friendly ways we do not keep much stock of prints and they are custom printed once order is placed. I have partnership with reliable print production partners. Hence your order will be shipped either through me or from your nearest printing partner, depending upon your location.